Anti-Fraud and Security Policy

Anti-Fraud and Security Policy
Effective Date: 01-Nov-2024

BLISSCART BAZAR PRIVATE LIMITED (“we,” “us,” “our”) is fully committed to providing a safe and secure environment for customers and sellers of fashion products on our platform, blisscartbazar.com (“Site”). This policy outlines how we prevent and address fraud related to the purchase and sale of clothing, footwear, accessories, and other fashion items.

By using our fashion marketplace, you agree to follow this policy.

1. Policy Objectives

Our goal is to:

Protect personal and payment data of fashion buyers and sellers.
Prevent fake profiles, unauthorized fashion orders, and counterfeit clothing/accessory listings.
Ensure compliance with Indian e-commerce and cybersecurity laws related to fashion retail.

2. Fraud Prevention Measures

We follow strong verification and security practices specific to the fashion industry.

2.1 Account Verification

Customers: Must provide valid details including name, address, and contact info. Suspicious or incomplete accounts may be blocked.
Sellers: Must verify identity and business documents before listing fashion products. Unverified sellers cannot go live.

2.2 Payment Security

All fashion orders are processed through secure, PCI DSS-compliant payment gateways.
We never store credit card, UPI, or wallet details.
Any suspicious transaction activity will lead to a temporary review of the account.

2.3 Monitoring and Alerts

We monitor fashion orders for patterns like mass ordering of high-value apparel, repeated returns, or login attempts from unknown locations.
You’ll receive alerts in case of suspicious activity related to your fashion account.

2.4 Fashion Listings Review

All listings (clothing, footwear, accessories) are reviewed for accuracy and compliance.
Counterfeit or misleading fashion listings are strictly banned.
Sellers found violating listing rules will be permanently banned.

3. Platform Security Measures

3.1 Data Encryption

All sensitive data (login, address, phone number) is encrypted using industry-standard SSL protection.

3.2 Secure Login

Customers and sellers are encouraged to enable two-factor authentication (2FA).
Passwords must meet strength requirements.

3.3 Security Audits

Our fashion platform undergoes regular security checks to find and fix any weak spots.

4. Reporting Fraud or Suspicious Behavior

Notice anything fishy while buying or selling fashion items?

Report it to us immediately:

Email:
blisscartbazarpvtltd@gmail.com
info@blisscartbazar.com

Phone:
+91 8860213497

Include as many details as possible—order ID, user info, screenshots, etc.

5. Consequences of Fraud

We strictly enforce anti-fraud rules:

Immediate ban of accounts found guilty.
Fake fashion listings/orders will be removed.
Legal action may be taken under relevant Indian laws.

6. Customer & Seller Responsibilities

For Fashion Customers:

Use strong passwords and don’t share them.
Check order summaries and notify us of anything suspicious.

For Fashion Sellers:

Only list genuine fashion products with real images, brand details, size charts, and material information.
Do not list any non-fashion items.
Cooperate with our team in case of a fraud investigation.

7. Policy Updates

We may revise this policy to reflect changes in the platform or law. Updated policies will be posted here with a new Effective Date.

8. Contact Us

Address:
Office No. 1A, 2, 3, 6, 7A, 2nd Floor, Indure House,
Savitri Cinema Complex, GK, Delhi – 110048